Our client is a leading multi-brand technology solutions provider serving business, government, education, and healthcare customers in several international markets. The project involves supporting and enhancing a mature Salesforce and Certinia PSA ecosystem used by distributed teams across the United States and Canada.
The platform supports professional services operations and integrates with multiple upstream and downstream enterprise systems. The technology landscape includes Salesforce, Certinia PSA, Certinia CPQ, Apex, REST APIs, Microsoft Azure, Azure DevOps, and databases.
5+ years of application development experience.
~3+ years of Salesforce development experience.
~ Deep understanding of the end-to-end Certinia PSA lifecycle, architecture, processes, and data model.
~ Strong knowledge of Lightning and Lightning Web Components.
~ Experience with Salesforce APIs, web services, and Experience Cloud.
~ Experience creating and maintaining Salesforce permission sets, custom objects, and other platform configurations.
~ Experience working with Salesforce managed packages and external systems.
~ Experience working with databases and writing complex queries for investigation and troubleshooting.
~ Experience with source-control systems such as Azure DevOps and Git.
~ Experience delivering solutions using Agile methodologies in a CI/CD environment.
~ Strong organisational, planning, and creative problem-solving skills with close attention to detail.
~ Availability to work shifted hours, either 10:00 to 19:00 CET or 11:00 to 20:00 CET, with approximately four hours of daily overlap with US Central Time.
Experience with Salesforce CRM functionality.
Experience supporting large-scale Salesforce implementations, including multiple instances.
Experience with Microsoft Azure integrations and services.
Familiarity with Microsoft Azure DevOps.
Strong DevOps and CI/CD experience.
Previous development experience with Java or .NET.
Experience working within the Agile SAFe f