Our client is a leading multi-brand technology solutions provider serving business, government, education, and healthcare customers in several international markets. The project involves supporting and enhancing a mature Salesforce and Certinia PSA ecosystem used by distributed teams across the United States and Canada.
The platform supports professional services operations and integrates with multiple upstream and downstream enterprise systems. The technology landscape includes Salesforce, Certinia PSA, Certinia CPQ, Apex, REST APIs, Microsoft Azure, Azure DevOps, and databases.
3+ years of application development experience.
~2+ years of Salesforce development experience.
~ Good understanding of the end-to-end Certinia PSA process and data model.
~ Knowledge of Lightning and Lightning Web Components.
~ Practical experience with Salesforce APIs and web services.
~ Experience creating or maintaining Salesforce permission sets, custom objects, and platform configurations.
~ Experience working with Salesforce managed packages and external systems.
~ Experience working with databases and writing complex queries for investigation and troubleshooting.
~ Experience using Azure DevOps, Git, or comparable source-control systems.
~ Experience delivering solutions in an Agile and CI/CD environment.
~ Understanding of the software development lifecycle and software engineering practices.
~ Availability to work shifted hours, either 10:00 to 19:00 CET or 11:00 to 20:00 CET, with approximately four hours of daily overlap with US Central Time.
Experience with Salesforce CRM functionality.
Familiarity with Microsoft Azure services and integrations.
Familiarity with Microsoft Azure DevOps.
DevOps or CI/CD experience.
Previous development experience with Java or .NET.
Experience supporting enterprise-scale Salesforce implementations.
Experience working with multiple Salesforce instances.
Familiarity with the Agile SAFe framework.
Understanding of Salesforce performance optimisati