Swedish Customer Support Representative Barcelona,
Spain Position : Customer Support Representative Location :
Barcelona, Spain (On-site) Employment Type : Full-time Join our
vibrant and supportive team in Barcelona As a Customer Support
Representative , you'll be the go-to person for helping customers
resolve issues, provide excellent service, and ensure a smooth
experience for all. Key Responsibilities : Respond to customer
inquiries via phone, email, or chat, delivering quick and efficient
resolutions Maintain up-to-date knowledge of products and services
to assist customers accurately Escalate any complex issues to the
senior team, ensuring high-quality service Record interactions in
the system and meet the agreed service level agreements (SLA)
Collaborate with your team on special projects when needed Provide
coverage for team members during absences and work with different
teams when required Take ownership of issues, ensuring complete
resolution or escalation when necessary Requirements :
Native/Fluent in Swedish (both written and spoken) + English
proficiency (B2 level) 1+ year of customer service experience
Automotive industry knowledge or experience with electric vehicles
is a plus Strong IT skills with experience in Windows, MS Office,
and internet configuration Excellent communication skills and the
ability to handle customer inquiries effectively What We Offer :
Competitive salary based on experience, with salary increase after
the 7th month Work-life balance : Monday to Friday, 08:00 AM -
05:00 PM schedule 23 days of paid annual leave A dynamic, creative,
and friendly team environment Guidance and tools to help you reach
your full potential Ready to make an impact? Apply now and join a
supportive, positive work culture in beautiful Barcelona
CustomerSupport #BarcelonaJobs #SwedishSpeaking #CustomerService
JobOpportunity
📌 Swedish Customer Support Representative Barcelona,Spain
🏢 Cross Border Talents
📍 Barcelona
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