Position: Business Analyst – Enterprise ChangeLocation: Barcelona, SpainReport to: Business Analysis Practice Lead – LondonWe will not accept any CVs via agencies.Tokio Marine HCCTokio Marine HCC is a leading specialty insurance group with offices across the United States, the United Kingdom, Europe and other international locations. As part of the Tokio Marine Group, we combine financial strength with extensive industry expertise to deliver specialty insurance solutions to our clients.Just as we invest in our company, we invest in our employees’ careers. We offer a collaborative environment where our people can develop their knowledge, skills and experience while contributing to an international organisation.Role PurposeWe are looking for a Business Analyst to join our Enterprise Change team, primarily supporting Tokio Marine Europe (TME) and its portfolio of transformation initiatives across Europe.Based in Barcelona and reporting to the Business Analysis Practice Lead in London, you will work closely with colleagues across TME and the wider Enterprise Change function.This role will be primarily dedicated to TME’s extensive portfolio of transformational projects of varying sizes and complexity, and to supporting multiple workstreams across Europe to deliver efficiencies in our operating model.As a core part of the Enterprise change capability model, business analysis is vital to the successful delivery of change across TMHCC International. This role will report into the Business Analysis Practice Lead, planning and delivering high-quality change that enables business owners to realise benefits . Working within the Change Delivery Framework, you will be able to bring your experience both in delivery, but also continuous improvement as part of our Centre of Excellence and Community of Practice.About the teamThis team is responsible for maturing change prioritisation, planning and delivery within TMHCC International, including Tokio Marine Europe . Enterprise Change sets standards to drive repeatability and consistency, whilst enabling change to happen at a local level through federated change and product teams . At the same time, it is the conduit for understanding change coming into the business from our corporate relationship and ensuring alignment across the business for successful implementation .The team are accountable for Enterprise Change projects, those being the largest, most complex projects that typically span more than one business area (such as regulation change)



or enable those teams without local change capability to deliver change.Key ResponsibilitiesEffectively builds knowledge of TMHCC’s business strategy, business drivers, capabilities and processes.Works with senior stakeholders to develop business visions and strategies through strategic analyses, feasibility studies and business casesUtilises analysis skills to support the scoping and set-up of new business change projectsDefines and owns the business analysis approach to be taken to assigned projects – ensuring project stakeholder agreement and adherence to standards.Acts to understand the business environment and elicit business requirements from stakeholders at all levels of seniority.Appropriately analyses and documents requirements to ensure these are of high quality and understandable to all stakeholders – working in either Agile or Waterfall methodologiesEnsures robust requirements management activities are carried out including clear end-to-end traceability, prioritisation, change control and approval.Represents the business requirements in the definition and testing of business solutions, working closely with solution partners and suppliersDevelops and applies business analysis best practice tools, techniques and standards throughout the project lifecycleSupports the development of the business analysis practice by sharing knowledge and contributing to maturity development activitiesLeads, mentors and coaches others on the business analysis career path or project as appropriateLearns from previous experience by participating in in post-implementation reviews, lessons learned sessions and knowledge share/peer reviewsSkills and competencies requiredHigh School education or equivalentDemonstrable experience working autonomously as a Business Analyst across complex change projects and throughout the full project lifecycle.Strong experience defining and applying Business Analysis approaches within Agile and Waterfall environmentExperience of planning and facilitating workshops of varying sizeExperience of different project methodsStrong understanding of business processes (as-is and to-be) and industry standard modelling techniques that may be used to document these e.g. BPMNExcellent communication and stakeholder management skills, with the confidence to engage and influence senior stakeholdersStrong time management and task planning skills Fluent English, both written and spoken.Proficiency in Microsoft Office, including Visio.Skills and competencies preferredBCS Diploma in Business Analysis or progress towardsKnowledge of strategic analysis techniques (SWOT/Porter 5 Forces/Balance Scorecard)Experience of creating or supporting the development of high-quality business casesUnderstanding of data analysis techniques e.g. data flow diagrams, data dictionaries, and data modelsUnderstanding of the regulatory landscape within which an insurance company operatesExperience, or demonstrable knowledge, of the insurance industry including a strong understanding of the end-to-end policy journey and different insurance products and servicesFluent in any other European languageWhat we offerHybrid working, with the opportunity to work from home up to 2 days per week.26 days’ annual leave, increasing with length of service, plus the opportunity to purchase additional holiday.Comprehensive private medical and dental insurance for you and your family.A company-funded pension plan, life insurance and accident insurance.Monthly meal vouchers, together with transport, wellbeing and home-working allowances.A wide range of learning and development opportunities, including leadership programmes, mentoring and online learning.Access to Headspace, an Employee Assistance Programme and wellbeing initiatives supporting your physical and mental wellbeing.A collaborative and international working environment with regular social, volunteering and employee-led activities.Who you arePassionate about working in the field of business analysis and change deliveryHigh levels of professionalism in interactions with all colleagues and stakeholdersA natural ability to apply a pragmatic and methodical approach to problem solvingSomeone who understands and works to deadlines in a structured wayCreative thinker with a collaborative mindsetAbility to work as an effective member of a teamInquisitive in a professional manner to achieve an objective/goalOngoing focus on maintaining a growth mindset and seeking to drive continual improvement, both personally and across TMHCC#LI-HF1
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📌 Business Analyst - TME (Madrid)
🏢 Tokio Marine Hcc
📍 Madrid