In this role, you support Iberia by providing expert technical advice on X-Rite’s color management hardware and software. You will demonstrate and train customers, troubleshoot advanced color measurement challenges, and collaborate with Sales, Support, and R&D; to tailor workflows. The position blends field-based customer engagement with product feedback to drive improvements. You’ll travel to Spain and Portugal, delivering on-site installations and hands-on training, while contributing to a integral color science mission.
Responsabilidades
- Provide high-level technical support for color measurement hardware and software
- Partner with Sales during pre-sales, delivering technical consultations and product demonstrations
- Conduct product demonstrations, training sessions, and webinars for customers
- Understand customer applications and develop workflows integrating X-Rite solutions
- Collaborate with R&D; and Product Development to share feedback and feature requests
- Create and maintain technical documentation, such as notes and user guides
- Travel to customer sites for installations, troubleshooting, and hands-on training
Requisitos principales
- Bachelor in Engineering
- 3-5 years in application engineering or technical support
- Knowledge of color science and color management; experience with spectrophotometers and/or colorimeters
- Understanding of digital imaging and printing processes in relevant industries
- Fluent Spanish and professional English; Portuguese preferred
- customer-facing
- strong communication
- team collaboration
- color science and color management
- spectrophotometers
- colorimeters