We build AI phone assistants for small and medium-sized businesses – so they never miss a call again and can focus on what matters most.

Our AI answers every call automatically. But voice is just the beginning. Our vision is to build the

first fully automated CRM system in the world .

8,000+ customers. >€5M ARR. ~30% monthly growth. Target by EOY: €30M.

We live ownership. You own your projects and tasks end-to-end. No politics, few meetings, direct feedback. At fonio, you'll build alongside the smartest and most ambitious people around.

Apply now and become part of one of

Europe's most insane growth stories

Your Role
As a

Forward Deployment Engineer

for our Spanish and Italian markets, you work directly at the intersection of product and customer setups. You capture requirements, translate them into robust implementations, and take fonio live at customers – including integrations, automations, and ongoing optimization.

You work closely with Product/Engineering and Go-to-Market, making sure deployments are fast, stable,



and repeatable across both the Spanish and Italian markets. This is a

Barcelona-based

role, ideally suited to someone who can operate natively in both Spanish and Italian.

What you'll do

Capture customer requirements and translate them into concrete implementation plans

Build and roll out fonio setups in production: workflows, logic, prompts, guardrails

Implement integrations with third-party systems (APIs, webhooks, CRM, calendar, ticketing, etc.)

Develop smaller features and glue code to cleanly map customer cases

Debug under production conditions: calls, flows, edge cases, fast fixes

Build reusable templates and deployment playbooks to make setups scalable

Deliver product feedback: bring pain points and feature gaps to the team, prioritized and concrete

Who we're looking for

Solid coding skills: you can implement independently, not just configure

Strong understanding of AI systems and LLMs (prompting, tool-use, RAG, failure m

📌 Forward Deployment Engineer (Madrid)
🏢 fonio.ai
📍 Madrid