Lead end-to-end onboarding and implementation projects for General Payroll, Employer of Record (EOR), and workforce management solutions
Act as the primary point of contact throughout the implementation lifecycle, ensuring a smooth and successful client experience
Conduct discovery sessions to understand client payroll, HR, compliance, operational, and business requirements
Develop and manage implementation plans, timelines, milestones, and deliverables while ensuring projects are delivered on time and within scope
Guide clients through platform configuration, data migration, testing, payroll validation, go-live readiness, and post-launch stabilization
Collaborate closely with Payroll Operations, Product, Engineering, Customer Success, and Account Management teams to ensure successful delivery and seamless handover
Support integrations between payroll, HRIS, ERP, and other third-party systems
Identify project risks, dependencies, and operational challenges, implementing mitigation plans when needed
Leverage AI-powered tools and workflows to improve implementation efficiency,



documentation quality, project delivery, and client outcomes
Contribute to the continuous improvement of implementation methodologies, playbooks, and best practices
Deliver high-quality implementations on time and within scope
Ensure payroll, HR, and EOR processes are configured accurately and compliantly
Build trusted relationships with clients and internal stakeholders
Drive operational excellence through scalable processes, automation, and AI-enabled workflows
Achieve high levels of client satisfaction and successful transitions into ongoing service delivery
Requirements

Bachelor's degree or equivalent professional experience
4+ years of experience in SaaS implementation, onboarding, consulting, project management, customer success, or similar client-facing roles
3+ years of experience within payroll, global payroll, EOR, HR technology, or workforce management environments
Proven experience m

📌 EOR Implementation Manager (Madrid)
🏢 Jobtailor
📍 Madrid