Overview

As a Business Consultant at SITA, you will guide the delivery and implementation of Airport Management Systems for clients, acting as a subject matter expert on SITA technologies. You will translate client needs into optimized processes, train superusers, and facilitate system configuration and integration with third-party vendors. You’ll work closely with customers to validate requirements, run structured workshops, and support go-live with early-life assistance. The role brings travel to customer sites and spans consulting, solution design, and cross-functional collaboration to drive operational improvements. This is an opportunity to shape how airports operate with cutting-edge tech in a

Compensaciones / Beneficios

- Flex Week: work from home up to 2 days/week
- Flex Day: versátil workday
- Flex-Location: up to 30 days/year remote
- Employee Wellbeing: EAP for you and dependents
- Champion Health: wellbeing platform
- Professional Development: world-class learning platforms

Responsabilidades

- Provide consultancy to resolve business issues within core expertise
- Capture and prioritize customer needs, redesign business processes for efficiency and service improvement
- Develop and run client workshops to enable realization of consultancy benefits
- Configure SITA software to meet business and technical needs




- Bridge customer requirements with Product Management to evolve SITA products
- Deliver consulting as part of a delivery team, build trusted relationships, present findings and gather feedback
- Provide Subject Matter Expert support to the SITA Sales Force
- Execute consulting methodology in line with corporate standards (deliverables, customer satisfaction, P&L;)
- Keep current with new technologies and industry trends

Requisitos principales

- Extensive experience in business and technical consultancy in IT & telecommunications, 7+ years
- Experience implementing complex software solutions at customers
- Senior-level exposure to heads of departments/functions
- Understanding of Airline IT environment is advantageous, especially Airport Operations
- Solid technical understanding (MS SQL & Windows Server preferred)
- Experience integrating systems at technical and functional levels (integration tech like web services, API, message queues)
- Prototype development capability is a plus
- Education in Business, Engineering or Information Systems or equivalent work experience
- Business Analysis qualification preferred
- Project Management qualification preferred

- Business acumen
- Consulting process & methods
- Financial acumen
- MS SQL
- Windows Server
- JIRA

📌 Business Consultant (Barcelona)
🏢 Sita - Société Internationale De Télécommunications
📍 Barcelona