14 sep
|
Nordicrecruiters
|
Barcelona
14 sep
Nordicrecruiters
Barcelona
Onboarding Account Manager, Swedish Market -
Barcelona, Spain Are you passionate about helping new clients
succeed and building long-lasting professional relationships? If
you enjoy guiding customers, solving problems, and ensuring they
get the very best from a product or service, this role offers an
exciting career path combined with the chance to live in one of
Europes most vibrant and cosmopolitan cities: Barcelona. About the
Role As an Onboarding Account Manager for the Swedish market, you
will welcome newly acquired clients and guide them through their
onboarding journey. You will ensure they understand the platform,
feel supported from day one, and are fully equipped to get the most
out of the service. Your goal is to create a smooth, positive
experience that drives retention, engagement, and long-term
satisfaction. Key Responsibilities Serve as the primary point of
contact for new Swedish-speaking clients during the onboarding
phase. Conduct product walkthroughs, training sessions, and account
setup assistance. Understand clients goals and ensure the platform
is configured to support their needs. Proactively monitor usage and
address potential roadblocks early. Provide clear explanations of
product features, updates, and best practices. Collaborate closely
with Sales, Support, and Product teams to guarantee a seamless
customer experience. Track onboarding completion and ensure
customers transition successfully into long-term account
management. Requirements Native or fluent Swedish, with strong
English communication skills. Previous experience in account
management, onboarding, client service, or a similar
customer-facing role. Ability to build positive and professional
relationships with clients. Strong organizational skills and
proactive approach to problem-solving. Confidence delivering
training and product demonstrations. Customer-centric mindset with
the ability to understand business needs and tailor support
accordingly. Whats Offered Competitive salary
📌 Onboarding Account Manager, Swedish Market (Barcelona)
🏢 Nordicrecruiters
📍 Barcelona