Location: Spain | Remote Occasional travel to the office or to customer appointments Focus: Loyalty Programs & Promotion Engine Your Role with Us: As a Loyalty Consultant, you will take ownership of the design, implementation, and continuous development of loyalty and promotion solutions. You will act as the main point of contact for our clients on all topics related to loyalty strategies and incentive mechanisms. You analyze complex requirements and translate them into scalable, high-performing loyalty architectures. By combining strategic loyalty expertise with technical understanding, you ensure sustainable business impact and long-term customer retention. Project Work & Implementation Independently plan, manage, and execute loyalty projects Analyze, structure, and prioritize client requirements in the context of loyalty and promotions Design and implement loyalty programs (e.g., points-based, tiered, cashback, or referral models) Implement promotion mechanics (discounts, coupons, incentives) Define data models and integration requirements (e.g., CRM, e-commerce systems, CDP)



Manage technical interfaces in close collaboration with development teams Conduct testing, quality assurance, and support go-live phases Ensure user adoption and continuously optimize loyalty initiatives Loyalty Strategy & Client Development Conduct discovery workshops and requirement analyses with a focus on customer retention and monetization Develop loyalty and promotion strategies, including roadmaps and effort estimations Present concepts to both expert and management audiences Deliver system demos and client training sessions Advise on data-driven optimization of loyalty programs and campaigns Support pre-sales activities, including proposals and pitch processes with a loyalty focus What You Bring: Several years of experience in CRM, loyalty, or marketing automation Strong knowledge of Talon.One, EagleEye, or comparable promotion/loyalty tools Experience in integration projects, as wel

📌 Loyalty Lead Consultant (Cataluña)
🏢 KPS
📍 Cataluña