As a KYC Analyst, you will help ensure smooth onboarding while upholding strong compliance. You’ll collaborate with FinCrime, Compliance and Operations to mitigate risk and maintain a great customer experience. You’ll review identities, manage a case queue, and perform periodic re-verifications to keep profiles current. This role fits into a fast-moving FinCrime Ops team that values initiative and practical problem-solving. Join a mission-driven environment focused on secure, scalable money movement.
Compensaciones / Beneficios
- Unlimited paid time off
- Psychological support & mental health webinars
- Adaptable hybrid working system
- Extended parental leave
- Stock Option Plan
- Meal vouchers
Responsabilidades
- Perform due diligence and document verification for new customers to enable onboarding
- Review identity documents and assess eligibility using country-specific knowledge
- Manage daily case queue to meet throughput, quality, and SLA targets
- Analyze profiles, identify red flags, and escalate high-risk cases to FinCrime
- Assist customers via email during verification and activation process
- Conduct periodic reviews and re-verifications in response to risk triggers
- Triage potential matches in screening databases (PEP/sanctions/adverse media) to reduce false positives
- Perform customer risk assessments to identify and evaluate potential risks
Requisitos principales
- 1+ year of experience in a similar KYC/FinCrime or customer support role
- Experience in a high-volume, metrics-driven environment with targets
- Direct AML/KYC procedures knowledge or training
- English proficiency; Italian is a plus