As Twilio’s Strategic Account Executive for the German-speaking market, you drive revenue growth by expanding high-value accounts in EMEA with a focus on DACH. You manage fast-growing customers, cross-sell and upsell Twilio solutions, and source new opportunities within your account set. You work with technical and business buyers, maintain high satisfaction, and negotiate terms through a clear, client-focused approach. This remote-friendly role blends strategic account management with cross-functional collaboration to shape customer outcomes in a global, inclusive culture.
Compensaciones / Incentivos
- competitive pay
- generous time off
- parental and wellness leave
- healthcare
- retirement savings program
Responsabilidades
- Serve the fastest growing customers in the region and expand revenue within key accounts
- Grow share of wallet and close deals across Twilio products (voice, messaging, email, contact center, account security)
- Open doors to Twilio purchases and manage pricing proposals and contract negotiations
- Maintain high customer satisfaction and trust with both technical and business stakeholders
- Create pricing proposals, negotiate terms,
and manage the contract process
- Sell solutions to both technical and business audiences
- Communicate complex contractual, technical, and financial details clearly
- Balance multiple priorities and manage several deals simultaneously
Requisitos principales
- 6+ years of Account Management/Sales experience selling and closing complex technical solutions to a large customer base
- Experience with accounts ranging from multinational enterprises to Digital Natives
- Proven track record of meeting or exceeding quota
- Experience in account management with successful cross-sell and upsell within mature customer bases
- Solid understanding of financial reporting and revenue tracking for direct customers
- German language proficiency
- Curious networker
- High emotional intelligence
- Strong interpersonal and communication skills
- Experience selling Messaging, Voice Calling, Email, Account Security Verification
- Experience in the communications market (preferred)
- Background in traditional telecommunications environment (beneficial)