In this fixed-term Area Manager role within Amazon Logistics, you lead a team to deliver scalable, data-driven last-mile operations. You will build processes and systems to schedule tens of thousands of packages across multiple stations, focusing on cost, customer experience, and driver satisfaction. You’ll work with cross-functional partners to drive real-time decisions and continuous improvements that improve performance and scale the operation. This role offers impactful leadership experience in a fast-paced, evolving logistics environment.
Responsabilidades
- Manage daily team operations and ensure timely execution of tasks following standard practices
- Monitor weekly and daily performance; analyze trends, identify gaps, and implement corrective actions
- Develop scalable standard work and processes to support remote coordination of a complex operation
- Lead process improvement initiatives through quantitative analysis and data-driven decision making
- Create and maintain recognition and communication programs for the scheduling team
- Oversee shift coverage (Sundays and Thursdays 12:00–20:00 CET) and coach team members to improve performance
Requisitos principales
- Experience working in ambiguous environments and with adaptable, weekend schedules
- Knowledge of direct-to-customer fulfillment operations and strong problem-solving and communication skills
- Experience defining projects, gathering requirements, and designing process solutions
- Bachelor in Engineering, Operations, or related field
- Excellent English communication skills and ability to partner with management and delivery providers
- Experience with performance metrics, process improvement, and analytical problem solving
- Ability to adapt to business growth and changing management
- Strong customer service and interpersonal skills
- Direct management experience with employees and performance management
- leadership
- communication
- problem-solving
- data analysis
- SQL
- Tableau
📌 Area Manager - barcelona
🏢 Amazon
📍 Barcelona
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