Approve and manage Firewall Change Requests (FCA), ensuring compliance with company standards
Oversee operation, configuration, and optimization of the Firewall management tool
Train and manage external team members undertaking FCA while maintaining service quality within agreed SLA parameters
Participate in projects involving Firewall, IPS/IDS, and Remote Access services
Maintain expertise in NGFW technologies and IPS/IDS from leading vendors
Participate in network design and planning with stakeholders
Document procedures and services for communication and compliance
Support business teams with security guardrails and configuration policies based on ABB Network Security standards

Requirements
Bachelor’s degree in IT or related field
Excellent knowledge of Networks and NGFW technologies
Proficiency in managing Firewall and VPN technologies
Proficient knowledge of Zero Trust Network Access platforms
Excellent communication skills in English, both oral and written
Ability to manage client requests, navigate complex situations,



and maintain composure during challenging client interactions
Networking knowledge at a CCNP level
Exposure to firewall, IPS, VPN, SWG (proxy), WAF, Network Security Policy Management tools and DDoS protection
Experience working with integral OEMs such as Cisco, Check Point, Palo Alto, AKAMAI, Zscaler, NetSkope, Algosec, etc.
10+ years of Information/Network Security experience, including 3–4 years in Firewalls (Checkpoint, Cisco or Palo Alto) and Network Security policy management
Working knowledge of Cisco SNA and Algosec is advantageous

Core Competencies
Demonstrates expertise in Firewall Change Management, Network Security, and NGFW technologies, with a strong focus on compliance and service quality. Proficient in managing complex client interactions and training external teams while ensuring adherence to security standards.

Highest-signal resume keywords
Firewall Change Management
NGFW Technologies
Zero Trust Network Access
Information/Net

📌 IS Operations Manager – Perimeter Security (Madrid)
🏢 Jobtailor
📍 Madrid