Ready to take ownership of a team and help grow a developing market?

We are looking for an experienced Team Leader to lead a small Denmark-focused Sales & Collections team for an international bank based in Malta.

This is a hands-on leadership role combining people management, sales performance, customer experience and collections – adecuado for someone who enjoys coaching people while also working closely with targets, KPIs and operational performance.

Your Role You will lead a team of fewer than 10 agents and take responsibility for their day-to-day performance and development.

You will

Lead, coach and develop the Sales & Collections team

Drive performance across sales, onboarding and collections

Own and follow up on key KPIs and targets

Monitor conversion rates, default rates and collections results

Support customer onboarding and document verification

Help develop effective collections strategies

Ensure customers are treated fairly and professionally

Identify opportunities to improve processes and team performance

Collaborate with other departments across the business

Ensure processes follow internal compliance standards and policies

You have





Previous leadership experience

Experience within sales, collections, customer service, financial services or another performance-driven environment

Strong coaching and people‑management skills A commercial mindset and confidence working with KPIs

Excellent English

Fluency in Danish An EU passport / right to work in Malta

Competitive salary and benefits

Performance-based opportunities

International banking experience

Leadership responsibility for your own team

Career development within a growing organisation

Multicultural workplace with colleagues from across Europe

Full-time position based at the company's Malta Head Office

Lead a Team - Build Your Career in Malta Malta isn't only sunshine and Mediterranean life. It's also home to a large international financial services sector and an established community of professionals from across Europe.

For someone looking to combine leadership responsibility with international banking experience, this could be a very interesting next step.

📌 Danish-speaking Team Leader - Sales & Collections (Madrid)
🏢 Next Job Abroad
📍 Madrid