Lead end-to-end onboarding and implementation projects for Global Payroll, Employer of Record (EOR), and workforce management solutions

Act as the primary point of contact throughout the implementation lifecycle, ensuring a smooth and successful client experience

Conduct discovery sessions to understand client payroll, HR, compliance, operational, and business requirements

Develop and manage implementation plans, timelines, milestones, and deliverables while ensuring projects are delivered on time and within scope

Guide clients through platform configuration, data migration, testing, payroll validation, go-live readiness, and post-launch stabilization

Collaborate closely with Payroll Operations, Product, Engineering, Customer Success, and Account Management teams to ensure successful delivery and seamless handover

Support integrations between payroll, HRIS, ERP, and other third-party systems

Identify project risks, dependencies, and operational challenges, implementing mitigation plans when needed

Leverage AI-powered tools and workflows to improve implementation efficiency, documentation quality, project delivery, and client outcomes

Contribute to the continuous improvement of implementation methodologies, playbooks, and best practices

Deliver high-quality implementations on time and within scope

Ensure payroll, HR, and EOR processes are configured accurately and compliantly

Build trusted relationships with clients and internal stakeholders

Drive operational excellence through scalable processes, automation, and AI-enabled workflows

Achieve high levels of client satisfaction and successful transitions into ongoing service delivery

Requirements

Bachelor's degree or equivalent professional experience

4+ years of experience in SaaS implementation, onboarding, consulting, project management, customer success, or similar client-facing roles

3+ years of experience within payroll, global payroll, EOR, HR technology, or workforce management environments





Proven experience managing complex implementation projects from discovery through go-live

Strong understanding of payroll operations, onboarding processes, compliance requirements, and workforce management solutions

Experience working with HRIS, payroll, ERP, or workforce management platforms

Excellent project management, stakeholder management, and communication skills

Strong analytical and problem-solving capabilities

Demonstrated ability to leverage AI tools to improve productivity, project execution, documentation, data analysis, and operational efficiency

Comfortable working cross-functionally in a fast-paced, integral environment

Experience with Salesforce or Salesforce-based applications (nice to have)

Experience with integrations, APIs, and enterprise software ecosystems (nice to have)

Experience supporting multinational organizations and global workforce solutions (nice to have)

Familiarity with Generative AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot (nice to have)

Core Competencies

Demonstrates expertise in leading complex implementation projects for Global Payroll and Employer of Record solutions, ensuring compliance and operational excellence. Proficient in leveraging AI tools to enhance project efficiency and client satisfaction while managing cross-functional collaboration.

Highest-signal resume keywords

SaaS Implementation

Project Management

Payroll Operations

HRIS Integration

AI Tool Utilization

Hard Skills

Implementation Project Management

Payroll Compliance

Data Migration

Testing and Validation

Operational Risk Management

Workforce Management Solutions

Client Onboarding

Documentation Quality

Project Delivery

Stakeholder Management

Soft Skills

Communication Skills

Analytical Skills

Problem-Solving Skills

Relationship Building

Cross-Functional Collaboration

Industry Keywords

Global Payroll

Employer of Record

Workforce Management

Client Success

Compliance Requirements

Tools & Technologies

Salesforce

HRIS Platforms

ERP Systems

AI-Powered Tools

Generative AI Tools

📌 EOR Implementation Manager (Madrid)
🏢 Jobtailor
📍 Madrid