Our client is a leading global fragrance house with a growing international presence. Based at our HQ in Murcia, Spain, we operate across markets worldwide and pride ourselves on a dynamic, multicultural working environment. The Role We are looking for a Customer Service and Import-Export Specialist to join our Customer Service team. Your primary focus will be managing and coordinating commercial administration tasks to support our sales team, with a specific emphasis on customers in the Middle East market. This is a permanent, full-time, fully onsite position based at our Murcia HQ. Key Responsibilities - Tracking orders and communicating incidents to meet deadlines agreed with customers - Resolving complaints and requests related to customer orders and their delivery - Providing administrative support to the sales team,



including assistance during customer visits - Receiving visit reports and managing actions agreed with customers - Creating and monitoring project sheets and briefing sheets - Receiving and managing customer orders through to manufacturing handoff - Preparing and maintaining customer files, including documentation relating to legal compliance What We Are Looking For - Fluent Spanish speaker, native or near-native level - Fluent Arabic speaker, essential for this role due to the Middle East customer focus - Professional level English strongly preferred - Background in customer service, import/export, logistics, or commercial administration - Willingness to work fully onsite in Murcia, 5 days per week What We Offer - Permanent full-time employment contract - Monday to Thursday 8am to 5pm with a one-hour lunch break, Friday 8am to 2:30pm with a 15-minute break - Adaptable working hours with a one-hour window for daily arrival and departure - Annual bonus, group benefits, and a risk-free savings plan - A real opportunity for professional growth in an international, constantly evolving environment - An excellent, young and multicultural working environment

📌 Import Export Specialist (Murcia)
🏢 Mackinnon Bruce International
📍 Murcia