Dialog seeks a Customer Success Engineer to be the first line of defense for our customers’ day-to-day technical issues, helping us maintain high support quality as we scale.
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You will own L1/L2 operations across Shopify/PrestaShop integrations, configuration, front-end behavior, tracking, and AI behavior questions. xcskxlj
You will also build playbooks, runbooks, and automation to reduce recurring issues.
The role demands a background in software engineering, experience with Typescript/Python, and