FEDCEL GROUP, S.L.
Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora.
is an international BPO services provider based in Barcelona, Spain.
We deliver top-tier support to our integral partners, and we are now expanding our team with Turkish-speaking specialists.Role Overview:As a Customer Support Agent, you will assist iGaming players through live chat, email, and phone — ensuring a fast, friendly, and professional service experience.Key Responsibilities:Deliver excellent support to Turkish-speaking clients.Respond to inquiries via phone, email, and chat in a timely manner.Identify, troubleshoot, and resolve issues or escalate when necessary.Record all interactions accurately in the company's CRM system.Maintain a professional, empathetic, and solution-oriented attitude.Requirements:Fluent Turkish and English (working proficiency).Excellent communication and interpersonal skills.Strong problem-solving ability and patience.Basic computer literacy (MS Office, CRM systems). xqbhyrx Prior experience in customer service is a plus, but not required.

📌 Customer Support With Turkish (Madrid)
🏢 FedCel
📍 Madrid