14 sep
|
Dcs Group
|
Madrid
Your responsabilities...
A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte!
-
- Provide technical level 2 support and incident management.
- Collaboration and escalation of complex issues to Level 3 when necessary.
- Knowledge management and training.
- Monitoring and governance of Level 1-2 partner suppliers and escalating performance concerts to SDM.
- Participate in integration testing and support deployment of software and hardware.
- Continuous improvement (support processes, document and operational procedures, service optimization, etc.).
- Reporting incidents and problems. Contribute to internal and customer-facing reporting. xhfqzwm
- Support in training and onboarding.
#J-18808-Ljbffr
📌 Level 2 Support & Maintenance Engineer (Madrid)
🏢 Dcs Group
📍 Madrid