ðAt Factorial we're looking for a new Account Manager for the DACH market to help us support and scale our DACH team to the next level. As part of the team in charge of supporting our existing clients, you'll be in charge of regularly engaging with clients, develop personalised sales strategies, and serve as the main point of contact between customers and internal teams. ðAbout the team ðOur Customer Experience team is the voice that guides our users every step of the way, making sure they always get the most out of Factorial.

What you'll do ðAs an Account Manager, you'll be responsible for building and maintaining strong, long-term relationships with our customers.

Sales Growth: Develop personalized sales strategies, including cross-selling, up-selling, and churn management.

Support & Feedback: Provide prompt, personalized after-sales support, ensuring timely responses and proactive communication.

Customer Engagement: Hold regular video meetings to demonstrate product updates and strengthen relationships. What are we looking for ðNative level of German and fluent in English. Customer-focused experience in support or satisfaction roles is highly valued.

Ambitious, proactive,



and a positive team player with strong organizational skills. Confident using CRM tools and unafraid to pick up the phone to support clients. ðStructured career paths to support your professional growth - we don't believe in dead ends. Perks of being part of Factorial ðHigh growth, multicultural and friendly environment ðAlan as private health insurance ðoHealthy life with Wellhub (Gyms, pools, outdoor classes) ðoð»Save expenses with CobeeðLanguage classes ðð»ð«Breakfast in the office and organic fruit ðFood discounts with Nora ðPet Friendly ðMuch more that we'll spill during the interview processAbout Factorial ðAt Factorial, we're building the leading AI Business Management Software for companies of all sizes.

Our platform centralizes key workflows across HR, Finance, Talent, Operations, and IT, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people. If you're excited to shape the future of business management technology, we'd love to meet you. Our values ð«We own it: We take responsibility for every project.

📌 Account Manager (German Market) (Barcelona)
🏢 Factorial Hr
📍 Barcelona