As a general company, we celebrate the diverse backgrounds of our team, recognizing that our success is fuelled by our collective dedication to customer success. As a Customer Experience Manager at ProspectBase, you will oversee the client relationship from initial onboarding through renewal and expansion, managing a dedicated book of accounts and serving as the primary point of contact for clients post-sale. Collaborating closely with our Sales and Marketing Operations teams, you will oversee the setup and execution of digital advertising and content syndication campaigns, while acting as a trusted advisor on our clients' account-based marketing (ABM) programs.

Lead the setup and operational execution of display advertising and lead generation campaigns Create and maintain success plans to track progress against client goals, providing proactive, data-driven guidance throughout the partnership Work closely with clients, Sales,



and Marketing Ops to optimize strategies and ensure timely campaign implementation for B2B advertiser clients Generate comprehensive reports throughout campaign lifecycles, offering performance insights and future recommendations to drive client retention and engagement Fluent in English, plus fluent in French, Spanish, or both Proven understanding of digital advertising and/or account-based marketing Ability to quickly assess xsgfvud client needs and translate them into campaign and marketing guidance Familiarity with CRM and marketing automation tools such as Eloqua, Marketo, and HubSpot; Salesforce experience is a plus Generous paid time off, including holidays, vacation days, sick time, and parental leave Work-flex policy to support work-life balance An innovative and energetic culture, supported by a fantastic team!

📌 Customer Experience Executive - Maternity Cover (Barcelona)
🏢 ProspectBase
📍 Barcelona