TDCX Barcelona is seeking a customer service professional fluent in English and German to join our general CX team. You’ll handle inquiries across email, phone and chat, resolve issues creatively, and ensure a high-quality service experience.
In this role you’ll collaborate with product, sales and CX teams, maintain accurate customer records in our systems, and learn our products deeply to help healthcare-focused clients. Flexible work arrangements and world-class training support your growth.