Tus tareas
As

Senior Manager of Supply Chain , your mission is to lead the

end-to-end Last Mile 2MH operation , owning its strategy, cost efficiency, service quality, and team performance to ensure operational excellence and continuous improvement across the network.

Define and lead the Last Mile 2MH strategy: carrier mix, coverage by area and service model.

Ownership of the 2MH transport budget: forecast, monthly tracking and year-end closing.

Lead the strategic relationship with the 4PL: SLA negotiation, business reviews and escalation.

Negotiate and renew carrier contracts; manage the carrier network across all UHs.

Supervise Maykel and the own technical teams delivering and installing 2MH products.

Coordinate with the UH Manager to align preparation capacity with delivery commitments.

Validate and approve all transport invoices and 4PL billing.

Monitor NPS and delivery KPIs; lead root-cause analysis and improvement plans.

Ensure 4PL and carrier SLA compliance; manage penalties with evidence.

Lead team development: set objectives,



provide feedback and build long-term capability.

Drive continuous improvement across Last Mile 2MH operations and processes.

Tu perfil

Bachelor’s degree in Supply Chain, Logistics, Industrial Engineering, Business Administration, or a related field.

A Master’s degree in Supply Chain Management, Operations, or Business Administration will be considered a plus.

Solid professional experience in last mile operations, logistics, or supply chain management, preferably in complex and fast-moving environments.

Strong understanding of operational KPIs, cost control, and service quality management.

Advanced English level (spoken and written).

Strong proactive mindset.

High adaptability to change, thriving in fast-paced and evolving operational environments.

Proven leadership and people management skills, with experience managing 5 direct reports and leading cross-functional collaboration.

Strong analytical and operational m

📌 Senior Manager Operations (Madrid)
🏢 Mediamarktsaturn Plattform Services
📍 Madrid