We're Fever, the world's leading tech platform for culture and live entertainment.
To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
We've teamed up with major industry leaders like Netflix, F.Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading integral investors We're looking for someone to take ownership of how partners and internal teams learn our product, and to keep raising the bar on clarity and quality as they do it. You'll be the driving force behind how we teach, document, and train, from the Help Center partners turn to first, to the videos and live sessions that get new hires up to speed.
You'll turn briefs from our Product and Product Marketing teams into content and training that's clear, engaging, and genuinely self serve, and you'll use AI tools every day to produce scripts, articles, and training decks quickly and to a high standard.
Own and grow the Fever Help Center, and build and maintain our tutorial video library, scripting and producing a clear walkthrough for every feature.
Run on demand product trainings for new hires in Partner Management and Business Development, train a go to trainer within each team, and design simple, repeatable training programs around recurring partner inquiries.
Coordinate localization by preparing clean source content and managing the workflow with our Translation team and AI tools, keeping everything consistent across languages.
Excellent English, written and spoken.
AI fluency: you already use AI tools to produce high-quality content fast, and
📌 Product and Training Specialist (Madrid)
🏢 Fever
📍 Madrid