Quince in Barcelona seeks a German-English bilingual Customer Service Team Manager to build and lead our founding German Customer Experience team, based in the Center of Excellence on a hybrid schedule. This hands-on, people-first leadership role hires, coaches, and develops frontline German-speaking specialists while collaborating across our integral CX organization to improve customer journeys.
You will drive measurable business impact by developing talent, embedding operational rigor, and using
📌 German-Speaking CX Team Lead — Barcelona (Madrid)
🏢 Quince
📍 Madrid
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