Reporting to the Head of Account Management Europe, you will manage a client portfolio on the Spanish market.

Your responsibilities will include:

Participating in client onboarding:

- Project management and coordination with other internal departments (Implementation, Legal, Compliance, and Finance)

- Organizing and leading client meetings

- Assisting with contract signing

- Assisting with the creation of the agent or distributor file

- Assisting during the implementation phase

- Participating in the follow-up of clients in production

Project management and coordination of the Client relationship:

- Organizing and leading monthly/quarterly client meetings

- Keeping track of and sharing the client’s news (both externally and within Treezor)

- Monitoring tickets and requests to provide solutions

- Working as a team and coordinating communication with the client

- Ensuring client satisfaction

- Upselling services offered by Treezor

Management of additional tasks:

- Actively contributing to client satisfaction

- Monitoring the client billing process and ensuring there are no payment delays

- Keeping up with industry news and client updates





- Monitoring KPIs and SLAs

Requirements:

- 5+ years of experience in an Account Manager role

- Strong knowledge of payment, fintech or banking sector is mandatory

- Fluent in Spanish (mandatory), in English and/or French

- Strong organization skills

- Attention to detail, autonomy, and excellent interpersonal skills

- Role based in Madrid or Paris

Joining the TREEZOR adventure also means:

- An agile, dynamic, and fast-growing environment, with offices in the heart of Paris (near the Arc de Triomphe) and Rennes (near the train station)

- Continuous learning opportunities

- A collaborative culture where creativity is encouraged

- Competitive compensation

- A hybrid work model with financial support for setting up your home office

- Employee benefits (perks, gift cards, tickets to cultural and sports events, etc.)

- Through its hiring practices, Treezor promotes diversity, gender equality in the workplace, and the inclusion of employees with disabilities.

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📌 Senior Account Manager Spain (F/H) (Madrid)
🏢 Tamarind Intelligence
📍 Madrid