CloudTalk is THE integral AI-powered business calling platform, trusted by 30,000+ professionals at companies like Nokia, Revolut, Glovo, and Uber. We're building the world's most capable AI business calling software available in 160+ countries — helping businesses have more and better calls every day. We're a ~200-person team that values growth, innovation, teamwork, customer focus, and human connection.

We're in an era of rapid innovation — taking our top-tier communication infrastructure to the next level by integrating cutting‐edge AI. Join us as we pioneer the future of business communication and drive toward $100M ARR. Be part of one of Europe's fastest-growing SaaS companies.

From real‐time call intelligence, automated summaries, and AI coaching to AI voice agents and AI receptionists that are transforming how our clients handle volume at scale.

Our Account

Managers are the business owners of their portfolio. This is not a reactive support role. Run regular Executive Business Reviews that tie CloudTalk performance directly to your clients' KPIs. Define the leading indicators that matter, track them in HubSpot and your analytics stack, and intervene early — before issues become escalations.

Partner closely with Product, Support, and Customer Engineering to resolve issues, surface feedback,



and influence the roadmap — while confidently representing CloudTalk's direction back to your accounts. We're looking for experienced Account Managers or Customer Success Managers who've owned meaningful books of business in B2B SaaS — not just managed relationships, but driven commercial outcomes. Hands‐on experience in Account Management or Customer Success in B2B SaaS, with a demonstrable track record of hitting retention and expansion targets Highly commercial mindset — you think like a revenue owner, not just a relationship manager Data‐driven: comfortable in Excel/Sheets, BI dashboards, and CRM reporting to manage your portfolio analytically HubSpot, Gainsight, Planhat, or similar Business fluency in English.

Spanish, French, or Czech/Slovak are a big plus. 1-1 Coaching sessions with our resident communications advisor ~ Everything you need to do your best work with AI—from AI Champions and office hours to our AI L&D; Hub and dedicated Slack support By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk's legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice.

📌 Manager-Account Manager (Cataluña)
🏢 CloudTalk
📍 Cataluña