Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. We are looking for a customer-focused and results-driven professional to join our Account Management Team at Perk.

As an Account Manager LongTail, you will play a key role in driving customer satisfaction, retention, growth, and margin across an existing portfolio of accounts. In this role, you will manage a portfolio of long-tail (LT) customers across the French market, helping clients maximise the value they receive from Perk while identifying opportunities to expand their business with us. Own and manage a portfolio of long-tail customers across the French market.

Leverage data and analytics to deliver impactful business reviews, reports, and presentations to stakeholders. Act as a key liaison between customers and internal teams to ensure a seamless customer experience and successful product adoption. Effectively prioritise activities and manage your portfolio to maximise commercial impact.

Native or near-native French proficiency (spoken and written) and fluent English is required. Previous experience in Account Management, Customer Success, or another customer-facing commercial role.



Strong prioritisation, organisation, and time management skills.

Commercial mindset with a proven ability to drive growth while maintaining high customer satisfaction. Analytical skills with the ability to translate data into actionable business insights and recommendations. Rest and recharge with our generous allocation of vacation days plus public holidays Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones Nurture your language skills with in real-life English, Spanish and Catalan lessons Let us help you move to one of our hubs with relocation support Talent Acquisition Interview - 30mins Virtual Values interview - 30mins virtual In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes.

The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Perk is a integral company with a diverse customer base, and we want to make sure the people behind our product reflect that.

📌 Remote Account Manager (Cataluña)
🏢 Perk
📍 Cataluña