13 sep
|
World Courier Management
|
Madrid
13 sep
World Courier Management
Madrid
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
Job Details
Our team members are at the heart of everything we do. At World Courier (a Cencora company), we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
Product Owner – Customer Portal
The Product Owner – Customer Portal is responsible for evolving World Courier’s suite of customer-facing portal experiences into modern, scalable, intuitive, and increasingly AI-enabled digital platforms that support general operations, enhance customer engagement.
Why this role matters
Customer portals are central to how customers interact with World Courier—placing orders, tracking shipments, and accessing critical logistics information. This role ensures that our customer portals evolve into integrated, consistent, and user-centric digital experiences, reducing reliance on manual interactions and enabling scalable, self-service capabilities across regions and markets. A key measure of success will be the ability to drive customer adoption of digital channels, increasing usage of portal-based interactions and reducing dependency on manual, email- and phone-based processes.
What you’ll do
Product Ownership & Delivery
- Co-own and manage the product backlog for customer portal platforms, ensuring clear prioritization aligned to business and customer outcomes.
- Drive delivery in an agile environment, working closely with engineering, design, and QA teams in your squad
- Translat
📌 Product Owner (Madrid)
🏢 World Courier Management
📍 Madrid