About Us: ProspectBase is disrupting the B2B demand generation scene with innovative solutions while fostering an environment of enjoyment and growth. As a integral company, we celebrate the diverse backgrounds of our team, recognizing that our success is fuelled by our collective dedication to customer success. As a Customer Experience Manager at ProspectBase, you will oversee the client relationship from initial onboarding through renewal and expansion, managing a dedicated book of accounts and serving as the primary point of contact for clients post-sale. Collaborating closely with our Sales and Marketing Operations teams, you will oversee the setup and execution of digital advertising and content syndication campaigns, while acting as a trusted advisor on our clients' account-based marketing (ABM) programs. Lead the setup and operational execution of display advertising and lead generation campaigns
· Create and maintain success plans to track progress against client goals, providing proactive, data-driven guidance throughout the partnership




· Work closely with clients, Sales, and Marketing Ops to optimize strategies and ensure timely campaign implementation for B2B advertiser clients
· Generate comprehensive reports throughout campaign lifecycles, offering performance insights and future recommendations to drive client retention and engagement
· Fluent in English, plus fluent in French, Spanish, or both
· Proven understanding of digital advertising and/or account-based marketing
· Ability to quickly assess client needs and translate them into campaign and marketing guidance
· Familiarity with CRM and marketing automation tools such as Eloqua, Marketo, and HubSpot; Salesforce experience is a plus

Generous paid time off, including holidays, vacation days, sick time, and parental leave
· Work-flex policy to support work-life balance
· An innovative and energetic culture, supported by a fantastic team!

📌 Customer Experience Manager EMEA (Barcelona)
🏢 ProspectBase
📍 Barcelona