The best of your adventures is the one you have yet to sail
Your Purpose
Join MSC Cruises' Excellence Hub in Valencia and turn customer interest into unforgettable journeys.
Your Impact
- Handle in-bound sales enquiries via phone.
- Understand customer needs and recommend the right cruise, itinerary and cabin.
- Manage objections and confidently close sales.
- Drive conversion, revenue and upselling.
- Follow up with customers and develop repeat business.
- Maintain accurate CRM and sales pipeline.
- Own your individual sales performance and build your earnings through performance.
Your Journey so far
- Experience in sales, consultative selling or commercial roles.
- Commercial mindset and target orientation.
- Confidence in handling objections and guiding customers towards a decision.
- Experience in travel, tourism, hospitality, retail.
- French – Native level required, additional languages are a strong advantage.
- Full rigth to work in Spain
What we offer
- Competitive fixed salary + performance-based incentive with strong earning potential.
- A high-performance international sales environment.
- The opportunity to develop your career within MSC Cruises.
- Become an expert in a premium travel product and help customers create unforgettable experiences.
Working Hours
Rotating shifts, including morning and afternoon shifts, with flexibility to work some weekends.
Location
Valencia, Spain
Ready to turn customer interest into unforgettable journeys?
Join our MSC Excellence Hub in Valencia
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.