About the Role:As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.What You’ll Do:- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.- Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.- Arrange and confirm recreational, dining, and business activities on behalf of the requestor.- Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.- Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.- Organize and manage on-site events. This includes securing event space,



set up and tear down of the room, and delivery of supplies.- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.- Coordinate with vendors who supply services or goods to the workplace.- Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.- Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.What You’ll Need:- High School Diploma or GED with up to 2 years of job-related experience.- Ability to follow basic work routines and standards in the application of work.- Communication skills to exchange straightforward information.- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.- Strong organizational skills with an inquisitive mindset.#J-18808-Ljbffr

📌 Workplace Exp Coordinator (Madrid)
🏢 Cbre Group
📍 Madrid