Airport Passenger Support (Freelance)

Join Our On-Call Team at Valencia Airport:

Help Passengers Claim Their Rights!

​At FlightHelp, we support airline passengers in claiming compensation for delayed or canceled flights. To date, we have assisted hundreds of thousands of travelers navigate stressful travel disruptions.

​We are currently expanding our network and looking for Freelance Passenger Support / Flyer Distributors (m/f/d) on an on-call basis at Valencia Airport.

​This is a non-sales role focused purely on information sharing, passenger support, and professional representation.

​? Your Role & Responsibilities:

- ​When a significant flight disruption occurs (e.g., delays exceeding 3 hours), our operations team will contact you with all the details.

- ​Respond on Short Notice: Travel to the Valencia Airport arrivals area when notified.

- ​Inform Passengers: Distribute informational flyers to passengers of the affected flight and explain how FlightHelp can assist them.

- ​Be a Reassuring Presence: Communicate with passengers in a friendly, calm, and professional manner.

- (Note:



No airport security clearance is required for this role).

​? What We Offer

​High Flexibility:

- A completely versátil schedule based on flight disruption events. Work only when incidents occur and you are available.

​Great Compensation:

- €30 per assignment (each assignment lasts approximately 1 hour).

​Full Expense Reimbursement:

- Additional costs such as fuel, parking fees, or public transportation tickets are fully covered.

​

Performance Bonuses:

- Opportunity for additional performance-based bonuses and long-term collaboration with increased responsibilities.

​? Candidate Profile

​Location:

- Residence in Valencia or the surrounding area.

​Languages:

- Good Spanish language skills (minimum B2 level);
- English or additional languages are a strong advantage.

​Skills:

- Reliable, punctual, and comfortable interacting with the public in a professional manner.

​? Interested in joining us?

​Applying is quick and easy! Make sure to apply on our site!

https://www.flighthelp.eu/airport-hiring

📌 Airport Passenger Support (Freelance) - FlightHelp (Valencia)
🏢 FlightHelp
📍 Valencia