The IT Engineer at Axon Networks will support and enhance the company’s integral IT infrastructure across on-prem, cloud, and hybrid environments. This role will be responsible for ensuring system reliability, secure operations, high availability, and seamless collaboration across teams in Spain, the U.S., Türkiye, Denmark, and Vietnam.

_Key Responsibilities_:
Infrastructure & Systems Operations:
- Manage, maintain, and support Axon’s IT infrastructure including servers, virtual machines, cloud resources, storage, and networking components.
- Provide operational support for GCP, AWS, or Azure environments, including provisioning, monitoring, troubleshooting, and security configuration.
- Maintain system performance, patching, backup processes, disaster recovery, and high-availability configurations.

User & Application Support:
- Support global engineering users across multiple time zones for IT systems including GitLab, Jira, Confluence, Slack, VPN, SSO, and internal tools.
- Troubleshoot hardware, software, network, and access issues with timely SLA-based response.
- Manage IAM,



RBAC, and access provisioning/deprovisioning processes across systems.

Engineering & DevOps Environment Support:
- Support CI/CD environments, GitLab runners, package repositories, and build infrastructure.
- Assist in the migration, upgrade, and consolidation of GitLab instances (on-prem cloud/GitLab SaaS).
- Support collaboration tools and integrations across engineering teams.

Security & Compliance:
- Maintain security controls including firewalls, endpoint protection, MFA, SSO, and vulnerability remediation.
- Support Axon’s compliance, audit, and incident response processes.
- Implement least-privilege access, log management, and monitoring enhancements.
- Contribute to documentation in Confluence and maintain operational runbooks.
- Collaborate with cross-functional teams to deliver IT improvements and automation.

Operational Excellence:
- Monitor system health and proactively iden

📌 IT Engineer (Madrid)
🏢 AXON-Networks
📍 Madrid