L2 End User IT Support Technician (M/F/d)
- Spain - Madrid
- Young professionals
- Full-time

— Your Benefits —:
- Buddy program- Internal career development- International environment- Job with purpose- Mentor program- Onboarding programYour skills:
- Diagnosing, troubleshooting and resolving operating system, software & hardware, issues
- Minimum of 1 (preferably 2-3) year in IT customer support
- Installation of computer hardware and peripherals
- Software and OS deployment using SCCM or other deployment technologies
- Good English skills (especially reading/writing)

Your Tasks:
As a Hemmersbach Technician, you make the end users at renowned companies happy every day thanks to your friendly and competent demeanor. Direct customer contact with various requirements within the scope of 2nd quite neatly describe the position you would like to have:
- You will help users with their problems and requests, thus putting a smile on their faces




- You will analyze errors, maintain hardware, set up / remove work stations, install and configure new software (IMACD) and manage user accounts via Active Directory
- You will log your approach and your solution to problems in a ticketing system.
- You will keep the user up to date and aim for maximum customer satisfaction

Be part of us:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.

📌 End User IT Support Technician (Madrid)
🏢 Hemmersbach
📍 Madrid