University degree or equivalent experience.

Experience in a program management role driving process improvement with cross-functional stakeholders.

Excellent written and verbal communication.

Experience influencing senior leadership.

Job summary
Amazon Community Operations works to anticipate our communities’ needs and build positive net impact anywhere we operate. From operational excellence to community outreach and employee engagement, community operations is defining what it means to be a positive presence in the community. This is a fast-paced, start-up environment where creative problem solving, operational excellence, and building relationships are the core of our day-to-day work.

As a Regional Program Manager in Valencia, you will work with communities to identify their needs and design innovative, scalable solutions that build goodwill and improve operational excellence. You will be accountable for creating local as well as regional strategy plans and you are comfortable working in an ambiguous environment.



This role is highly visible within Amazon and provides opportunity to influence thinking across multiple teams and businesses. This role reports into a Senior Manager responsible for overseeing community operations within Spain.

Key job responsibilities
Leverage data, feedback, and other inspection mechanisms to understand the needs and specific opportunities for operational improvements in neighborhoods where Amazon operates.

Identify opportunities for partnership on community outreach and develop proactive, locally-focused plans for Amazon facilities to engage community members.

Determine the root cause of any community concerns. Collaborate with internal stakeholders to design the operational changes, ensuring community members are engaged through the change process.

Represent Amazon in discussions with local government, public offices, local business chapters, neighboring businesses and residential communities.

Collaborate with internal tea

📌 Regional Program Manager, Community Operations (Valencia)
🏢 Amazon Spain Services, S. L.
📍 Valencia