Ryanair Holdings plc, Europe’s largest airline group, is the parent company of Buzz, Lauda, Malta Air & Ryanair DAC. Carrying over 154 M guests p.a. on more than 2,700 daily flights from 82 bases, the group connects over 230 destinations in 40 countries on a fleet of over 475 aircraft, with a further 210 Boeing 737’s on order, which will enable the Ryanair Group to lower fares and grow traffic to 200m p.a. by FY24. Ryanair has a team of over 19,000 highly skilled aviation professionals delivering Europe’s No.1 on-time performance, and an industry leading 34-year safety record. Ryanair is Europe’s greenest cleanest airline group and customers switching to fly Ryanair can reduce their CO₂ emissions by up to 50% compared to the other Big 4 EU major airlines.

The role

At Ryanair, our significant growth has led to more support and advice being sought from our Customer Service Legal team.

We are currently recruiting for a German-, French
- or Dutch-speaking Paralegal to support the management,



coordination and processing of consumer legal claims as a result of disruption in those jurisdictions.

Responsibilities

This role will primarily involve managing the processing of legal claims received from customers or their legal representatives, drafting all manner of court and Alternative Dispute Resolution documents necessary to protect Ryanair’s position, and providing all necessary documentation to support our external and internal legal teams.

You will also provide regular support to our Customer Service Legal team on EU261 legislation, case law and any other consumer law matters, keep our records, databases and systems up-to-date, and ensure the timely payment of legal claims.

Occasional ad hoc duties will be required to support the team.

This is a fast-paced and busy environment.
Requirements:
Skills/Experience Required:
- A legal degree/background and legal work experience in Germany/France/The Netherlands
- Professional proficiency in English and either German, F

📌 Paralegal (German, French, or Dutch) (Madrid)
🏢 Ryanair
📍 Madrid