ID:2322

Date of Posting:Feb 20, 2026

Business Area:Business Intelligence & Market Analysis

Job Type:Direct Employee

On site / Remote / Hybrid:On Site

Hub Office:Madrid, ES

Territory:
Full-Time or Part-Time:Full Time

Seniority:Mid-senior
- With its beginnings in a family run pharmacy in Correggio, Italy in the 1920s, Recordati is now a integral pharmaceutical company, listed on the Italian stock exchange, with over 4,500 employees and turnover of over Euro 2bn._
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- We are a group of like-minded, passionate individuals who go to extraordinary lengths for our patients, customers, partners, investors and the people across the globe who we serve. We develop and commercialise medicines to serve people living with common diseases, as well as those living with some of the rarest, in around 150 countries._
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- At Recordati, our mantra is simple. We’ve always believed that health, and the opportunity to live life to the fullest, is a right, not a privilege.



Whether that is for common diseases or the rarest - we want to give people the opportunity to be the best version of themselves._
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- This drive will never stop. Together, we will always be reimagining tomorrow - with new ideas, new technologies and new innovations to fight diseases._
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- Recordati. Unlocking the full potential of life._

Job Purpose
- In this role, the EMEA Customer Engagement & Innovation Director will be responsible for continuous improvements of Commercial, Medical, and Marketing Excellence, Business Data Insights and driving innovation to maximise sustainable growth in the regionKey Responsibilities

1.Commercial Excellence
- Develop and implement Customer Engagement strategies
- Develop new or improve current Go-To-Market strategies & models, resource allocation projects in close collaboration with affiliate leadership
- Design and facilitate commercial customer engagement capability framework projects and digital/omnichannel platforms
- Strategically direct improvement of selling skill

📌 Customer Engagement Innovation Director. Madrid
🏢 Recordati
📍 Madrid