Technical Account ManagerAbout the RoleWe are looking for a (Technical) Account Manager to support customer engagements and ensure smooth execution across projects. This is a client-facing coordination role, idóneo for someone with experience in B2B technology or software environments who is highly organized and communicates clearly. You will act as the bridge between customers, engineering, and leadership, helping keep projects on track and ensuring strong customer communication.Wants to move beyond pure sales into strategic customer coordinationEnjoys being the center of communication across teamsThrives in fast‑moving, technical environmentsResponsibilitiesJoin customer calls as a facilitator and coordinator (not leading sales)Communicate clearly with customers and internal teams (engineering, leadership)Track project progress and updates using project management toolsReview and understand Statements of Work (SOWs) and ensure execution alignsTake detailed, structured meeting notes and track action itemsFollow up consistently to ensure deadlines and deliverables are metHelp maintain high‑quality,



professional communication with enterprise clientsWorking HoursMaintain strong responsiveness and follow-through across all workstreams, including timely communication and occasional off‑hours coordination to support customer and team executionBe available during core working hours (7:30 AM – 4:00 PM PST), and accommodate occasional customer meetings outside these hours as neededRequirementsEligible to work from Latin AmericaExperience in B2B technology, SaaS, or software environmentsStrong spoken and written English (client‑facing level)Basic understanding of project‑management workflowsComfortable working with tools like Jira, Notion, or similarStrong attention to detail and follow‑throughProfessional presence on video callsReliable remote setup (camera, audio, internet)Ability to coordinate across multiple stakeholdersNice to HaveExperience working with US‑based clientsExposure to technical environments (AI, robotics, or engineering teams)Prior experience as Account Manager, Project Coordinator, or Customer SuccessCompensationApproximately $2,500 to $3,000 per month#J-18808-Ljbffr

📌 Technical Account Manager - $2,500 - $3,000 A Month - Remote (Madrid)
🏢 Ottomatik.io
📍 Madrid