1inch is the DeFi ecosystem building financial freedom for everyone. 1inch products help users and builders trade, hold and track digital assets - with the self-custody, comprehensive security and the intuitive user experience they need to unlock the potential of true crypto ownership. 1inch protocols and APIs provide core infrastructure across the DeFi industry and beyond.
So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team.As Head of IT, you will own and improve the company’s corporate IT environment so employees can work securely, efficiently, and with mínimal friction. You will lead internal IT operations across service management, workplace technology, user access, equipment lifecycle, vendor management, and AI enablement for internal functions. Your role is to ensure core IT services are reliable, scalable, and well governed, while balancing user experience, security, innovation, and cost. You will work closely with People, Security, Finance, Legal,
and department leads to support onboarding, offboarding, access control, procurement, and day-to-day IT operations across a integral organization. You will also drive adoption of AI tools that improve productivity and workflows, while establishing clear guardrails for secure, compliant, and responsible use. This role is hands-on in execution, while also responsible for building structure, standards, and a long-term roadmap for the internal IT landscape.
Key responsibilities:
- Own the internal IT service management setup, including request handling, incident management, prioritization, and SLA tracking
- Ensure employees receive timely, high-quality support for workplace technology and access-related needs
- Define and improve support processes, service catalogues, and internal documentation
- Monitor service performance and drive continuous improvement based on trends and feedback
- Own the corporate IT landscape, includi
📌 Head of It (Madrid)
🏢 1inch
📍 Madrid