The Role of Health Care Assistant

Key responsibilities include:
- Ensuring a safe, homely, and empowering environment
- Acting as a consistent point of contact for service users
- Supporting individuals to navigate services and coordinate their care plans
- Building meaningful relationships with service users, families, and multidisciplinary teams
- Attending meetings and contributing to care planning
- Advocating for service users and liaising with external services
- Providing emotional and practical support across all aspects of daily life

Duties and Responsibilities

Professional & Regulatory
- Facilitate person-centred planning, case reviews, and multidisciplinary meetings.
- Serve as a keyworker, providing consistent support to individuals by:
- Coordinating care plans and services.
- Holding regular meetings and developing plans.
- Advocating on behalf of individuals and liaising with external services.
- Offering emotional support across all areas of life.
- Promote active community participation including in education,



and employment in line with each resident’s preferences.
- Implement and monitor care plans, risk assessments, and communication passports; promptly report any changes or concerns to management.
- Support residents in attending appointments and communicate outcomes to the Person in Charge (PIC) or relevant professionals, respecting residents’ wishes.
- Facilitate weekly residents’ meetings to encourage engagement and feedback.
- Assist residents with intimate care needs in accordance with their individual care plans.
- Support daily living activities including meal planning, food preparation, and medication management based on assessed needs.
- Educate and empower residents in self-care to enhance independence and life skills.
- Maintain accurate and compliant records for service users and staff, in line with HIQA standards and legislative requirements.
- Collaborate with service users, families, carers, the multidisciplinary team (MDT), an

📌 Health Care Assistant (Madrid)
🏢 PDL Global Recruitment
📍 Madrid