Type of Contract : Maternity Cover for 18 months, starting Sep 1, 2026

We are looking for a proactive and customer-focused Sales and Customer Support Consultant to join our dynamic and close-knit team team in either Spain or France, to help support our Customer & Sales Support Team.

If you enjoy taking initiative, working independently, and making a real impact, this role is for you.

You will serve as a point of contact for customer inquiries regarding products, orders, and submissions, coordinating processes across various departments, and assisting field sales representatives.

In the role of Sales and Customer Support Consultant, you will be:
- Take full ownership of customer requests, ensuring fast, accurate, and solution-oriented responses:
- Manage and support customer accounts within your assigned region
- Deliver an exceptional customer experience, consistently exceeding expectations
- Prepare and manage quotations, entering and maintaining data in our billing systems
- Proactively inform customers about new products, services, and processes:




- Work closely with internal teams (logistics, laboratory, billing) to coordinate end-to-end processes smoothly:
- Build and strengthen long-term customer relationships in collaboration with the field sales team
- Maintain and update customer data in Salesforce, ensuring high data quality
- This role ideally requires someone who can speak either fluent Spanish or French or both.

What You Need to Succeed
- You have completed vocational training as an office clerk or have a degree in life sciences or veterinary sciences.
- You possess a strong service-oriented mindset, and verbal and written communication in French or Spanish and English are among your strengths.
- You are proficient in using common Microsoft Office programs.
- You are motivated and enjoy working in a team. Moreover, you are not a fan of routine and love to be presented with new challenges.
- Your thinking and working style is characterized by both cr

📌 Sales and Customer Support Consultant (Barcelona)
🏢 IDEXX
📍 Barcelona