Journey Manager / CRM Automation Specialist Location: Barcelona ( hybrid)Department: Customer ExperienceAbout the Role We are hiring a Journey Manager / CRM Automation Specialist to support the build, QA, deployment, and optimisation of lifecycle journeys across multiple countries.

Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta posibilidad que encontrará a continuación.

This is a hands‑on execution role focused on accuracy, consistency, and operational excellence within Emarsys.You will help scale our CRM automation capability by building structured journeys, rolling them out across markets, and ensuring high‑quality delivery through rigorous QA and testing processes.Key ResponsibilitiesJourney Execution — Build and deploy lifecycle email and onsite journeys in Emarsys.Market Rollout — Clone, adapt, and localise journeys for multiple countries (language, compliance, sender details).Quality Assurance — Conduct thorough QA across triggers, logic, rendering, tracking,



and links.Release Management — Follow structured release processes and maintain clear documentation.Testing & Optimisation — Run A/B tests and support continuous optimisation of journeys.Segmentation Application — Apply segmentation, inclusion, exclusion, and suppression rules provided by CRM teams. xqziphu What MattersSpeed, accuracy, and consistency in executionStrong attention to detailAbility to work across multiple markets and languagesStructured, reliable delivery within defined frameworksSkills, Knowledge & ExperienceEssential2–5 years of experience in CRM, marketing automation, or email marketingHands‑on experience with platforms such as Emarsys, Salesforce, HubSpot, etc.Understanding of email marketing best practices and deliverabilityExperience with QA processes, structured testing, and journey deploymentFluent in English (additional European languages are a plus)DesirableBasic HTML/CSS for troubleshootingExperience working across multi‑country, multi‑language environmentsUnderstanding of GDPR and CRM complianceExposure to e‑commerce and personalisation toolsIf you are interested in this opportunity, please apply directly through the LinkedIn Apply function.

📌 Journey Manager / Crm Automation Specialist (España)
🏢 Spandex
📍 España