13 sep
|
Super
|
La Mancha
As we grow across Europe and Latin America, we're building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. Traditional market research is built around studies.
At Super, we are building an AI-native research function where insight is not delivered in isolated projects, but generated continuously through systems. As a Staff Market Intelligence Researcher , your primary tool is AI — not as a shortcut, but as the infrastructure through which research happens. You will design and operate research systems that produce high-quality consumer and market intelligence at a speed and scale that traditional agency models cannot match.
This is a hands‐on, high‐impact individual contributor role sitting across Marketing Intelligence and Performance & Analytics, connecting consumer understanding directly to commercial outcomes whilst building the workflows, tools, and infrastructure that make this possible. Design and run AI‐moderated qualitative research at scale, including interviews, concept testing, and exploratory qual.
Build repeatable workflows: survey pipelines, social listening synthesis, and competitive monitoring agents. Use LLMs to analyse large volumes of unstructured data such as app reviews, transcripts, and customer feedback. Own and triage research requests from across the marketing organisation.
Deliver insights within a two-week maximum turnaround, often faster for urgent needs. Translate findings into clear, actionable recommendations for marketing teams. Run both synthetic‐first validation and targeted human research where required.
Owning always‐on consumer & brand intelligence Operate a continuous brand intelligence system covering pulse surveys, sentiment, and social data.
Developing AI research infrastructure Own the AI research tool stack: evaluation, integration, and governance. Create automated pipelines for intake, sampling, analysis, and delivery.
Establish best practices for responsible, rigorous AI‐assisted research. Stay ahead of emerging methodologies such as synthetic research, agentic workflows, and multimodal analysis. Connecting insight to commercial impact Partner with analytics to explain performance trends through consumer understanding.Feed insight into campaign development — not just post‐campaign evaluation.
Contribute to leadership‐level marketing intelligence reporting. 6–9 years in consumer insights or market research with strong mixed‐methods expertise. ~ Proven experience building and running AI‐augmented research workflows at scale. ~ Strong quantitative skills across survey design, sampling, and analysis. ~ Experience with brand tracking or continuous measurement systems.Commercial acumen — ability to connect insights to business outcomes. ~ Background in fast‐moving digital consumer businesses such as gaming, e‐commerce, or fintech.
Experience with AI research platforms, such as AI‐moderated interviews or qualitative synthesis tools. Exposure to synthetic research methods including AI personas and simulated respondents. Coding experience in Python or R for automation or analysis.
Multi‐market or international research experience. Medical / Health Insurance We are a general technology group, dedicated to building the future of entertainment and fan‐centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization.
Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology‐driven entertainment. Super is committed to the highest standards of compliance, safety, and responsibility.
📌 Staff Market Intelligence Researcher (La Mancha)
🏢 Super
📍 La Mancha