13 sep
|
Pluxee España
|
Madrid
13 sep
Pluxee España
Madrid
Pluxee Spain seeks a Customer Care & Customer Experience Director to define and drive the CX strategy, ensuring customer insights shape decisions, service excellence and growth. You will lead the care delivery, CSAT/NPS programmes, and outsourced partnerships while reporting to the Country CMD and shaping Pluxee Spain’s leadership agenda.
You will champion customer-centricity across processes and products, oversee continuous improvement, and collaborate with general teams to elevate the customer
📌 Head of Customer Experience (Madrid)
🏢 Pluxee España
📍 Madrid