Customer Journey Architect (CRM & Engagement) (Madrid)

Customer Journey Architect (CRM & Engagement) (Madrid)

13 sep
|
shine
|
Madrid

13 sep

shine

Madrid

Shine is seeking a Customer Journey Manager to own and optimize the customer lifecycle for our Accounting & Invoicing solutions. You will design, implement, and continuously refine journeys from onboarding to win-back across Contasimple and Billage.

Collaborate with Marketing, Product, Customer Success, Sales and Data teams to ensure timely, relevant interactions that drive adoption, retention and growth. Strong English/Spanish communication and a proactive, ownership mindset are essential.

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📌 Customer Journey Architect (CRM & Engagement) (Madrid)
🏢 shine
📍 Madrid

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