Job Description .buttontextc2d360e9261385d1 a{ border: 1px solid transparent; } .buttontextc2d360e9261385d1 a: focus{ border: 1px dashed #da291c important; outline: none important; }

Customer Service with Polish and German

Req Id: 2122

State/Province: Catalunya

Business: Gore Medical Products

Category: Sales & Marketing

Sub-Category: Customer Service

Work Arrangement: On-site

Posting Start Date: 9/10/26

Posting End Date: 10/23/26

About the role:
We are looking for a Customer Service Representative (f/m/d) to join our Medical Products Team in Barcelona. The perfect candidate should love to deliver functionally excellent customer service in different languages.

Responsibilities

Responsibility for the entire order fulfilment process – receiving and processing orders including emergency orders, using ERP systems

Arranging deliveries in cooperation with our European warehouse and processing invoices through liaison with our European Accounting Service Centre

Providing our customers with basic product and pricing information.



Daily interaction with mainly hospitals and clinics, as well as a variety of internal customers, located across the countries

Ability to communicate proficiently in the appropriate language and engage effectively across cultures, as well as adapt to the country specific processes

Giving input on ways to improve the quality of our business leading to better efficiency and enhanced quality of service

Required Qualifications

Proven Customer Service experience in an international environment.

Proactive problem solver with flexibility and the ability to multi task.

High attention to detail, as well as excellent organizational skills and time managerial skills.

Ability to manage, organize and prioritize own workload

Committed to quality and providing a professional and responsive customer experience, supporting Gore´s business results.

Open communication, resilient and impact aware.

Flexibility to work in different teams, depending

📌 Customer Service with Polish and German (Barcelona)
🏢 W. L. Gore & Associates
📍 Barcelona