Mercier Consultancy MD is seeking motivated Dutch-Speaking Customer Experts to join our team supporting a leading household electronics company in Greece. In this role, you will provide excellent customer service and technical support to Dutch-speaking customers, helping them with product inquiries, troubleshooting, and after-sales service.
Key Responsibilities
- Deliver professional and courteous customer support to Dutch-speaking customers via phone, email, and chat regarding household electronics products.
- Assist customers with technical issues, product information, installation guidance, and warranty claims.
- Maintain accurate records of customer interactions in the CRM system.
- Collaborate with technical teams to resolve complex customer problems effectively.
- Stay informed about product updates, company policies, and industry trends.
- Contribute to continuous improvement of customer service processes.
- Fluency in Dutch (spoken and written) is mandatory; good English skills are a plus.
- Experience in customer service or technical support, preferably within the household electronics sector.
- Excellent communication, problem-solving skills, and a customer-focused attitude.
- Ability to manage multiple tasks in a fast-paced environment.
- Familiarity with CRM software and digital communication tools.
- Willingness to relocate and work in Greece.
- Strong organizational skills and attention to detail.
1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...
📌 Dutch-Speaking Customer Experts for Household Electronics - Work In Greece (España)
🏢 Reconocida empresa
📍 España
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