E-commerce Technician

Madrid (hybrid) · Department: E-commerce· Reports to: Head of E-commerce

At Smileat, we believe good nutrition can change the future of little ones. Every day we work to offer organic, honest, quality products made with ingredients families actually understand — accompanying them through the most wonderful adventure there is.

If you're the kind of person who makes things happen — who turns a plan into a campaign, a deadline into a launch — keep reading.

Your mission

You'll be responsible for managing and continuously improving Smileat's e-commerce stores, with Shopify at the center of your day-to-day work. You'll combine technical execution, UX thinking and data analysis to make our stores better, automate processes and help deliver new e-commerce projects from idea to launch.

You'll work closely with different teams to turn business needs into practical, scalable e-commerce solutions.

What we're looking for

1–2 years of experience in e-commerce, ideally working with Shopify

Hands-on experience managing Shopify from the backend and a good understanding of how an e-commerce store works

Basic knowledge of HTML/CSS and ideally some experience with Shopify Liquid

Interest or experience in automation, ideally using Shopify Flow

Strong analytical skills and confidence working with data and spreadsheets

Interest in UX, CRO and improving the online customer journey

Strong organizational and project management skills, with the ability to manage multiple initiatives in parallel

A proactive, hands-on and problem-solving mindset

Fluent English, both written and spoken





Nice to have: experience with CRM/email marketing platforms, GA4, Shopify Markets, JavaScript or APIs/integrations

What we expect from you

Someone who's curious, analytical and hands-on, and who enjoys understanding how things work under the hood. Someone comfortable moving between technology, data and business needs, and who doesn't stop at identifying a problem but looks for the best way to solve it.

We expect you to take ownership of your projects, pay attention to detail and continuously look for ways to make our e-commerce experience and operations better. You don't need to know everything from day one, but you should be eager to learn and become a Shopify and e-commerce expert.

Day to day

Shopify & E-commerce Operations

Manage and maintain our Shopify stores: products, collections, promotions, navigation, markets, apps and store configurations

Troubleshoot issues and coordinate with developers or external partners when needed

Support the management and evolution of our different markets and storefronts

Development, UX & Automation

Implement improvements to our Shopify themes using Liquid, HTML and CSS

Identify and implement UX and conversion improvements across the customer journey





Build and maintain Shopify Flow automations and improve internal e-commerce processes

Work with Shopify apps, integrations and third-party tools

Analysis & Projects

Analyze store performance and customer behavior to identify opportunities and issues

Manage e-commerce projects from definition to implementation, testing and launch

Perform QA and testing before releasing new features or changes

Coordinate with internal teams and external partners to make sure projects move forward and are delivered properly

CRM & Email Marketing — when needed Support the management of our email marketing/CRM platform, campaigns and automations Help analyze CRM performance and identify opportunities for improvement

Why Smileat?

We're looking for people who want more than just another job. People who are curious, collaborative, and excited by challenges. People who want to build something meaningful — the kind of work that reaches real families, at one of the most wonderful moments of their lives.

If that sounds like you, we'd love to hear your story.

Send us your CV w or apply directly here: https://ionized-tiger-ea3.Notion.Site/ec9532417450835dbef8819786b29d83

Smileat is an equal opportunity employer, committed to creating an inclusive workplace and to ensuring that all recruitment processes are free from discrimination based on disability, age, sex, health status, sexual orientation, gender identity or expression, nationality, ethnicity, religion, beliefs, or any other personal or social circumstance.

📌 E-Commerce Technician (Madrid)
🏢 Smileat
📍 Madrid